About SystemOne


Our Story

SystemOne was founded in 2012 by a team with wide-ranging backgrounds and a common focus: to leverage internet-enabled devices to create rapid and far-reaching change. Our team recognized the proliferation of signals that, if skillfully harnessed, could change human behavior and dramatically improve conditions in numerous industries and geographies.

Identifying disease in the developing world as a critical area where improvements could have global health and economic impact, we designed solutions around a new generation of medical devices, producing data (or, in our parlance, signals) that had yet to be translated into actionable and measurable solutions

Core Values

  • Do good and create lasting value
  • Make the journey matter
  • Be worthy of respect
  • Be pragmatic and keep it simple

Note: SystemOne follows the ACM Code of Ethics and Professional Conduct. You can learn more about ACM and its groundbreaking work in ethics here.

What We've Achieved

  • Improved healthcare in many developing countries through national-scale rollouts of connectivity for medical diagnostic devices.
  • Helped medical device makers "turn the lights on" to their fleets of devices, understanding functionality, usage, performance, consumption and more.
  • Helped countries monitor and respond to disease outbreaks through real-time alerts from their medical diagnostic devices.
  • Helped manage fleets of devices, allowing in-country administrators to understand warranties, errors (human and machine), laboratory conditions and more.
  • Helped save millions of dollars managing supply chain and ensuring the deployment of critical resources before they expired.

Management Team

Chris Macek, CEO

System One - Chris Macek

Chris was founder and CEO of Relyon Media, which has been in operation from 1998 to 2016. Relyon developed large-scale software applications for US-based government projects, universities and the World Bank. Chris has been a software developer since the early 1980s, when he learned to develop applications on Radio Shack’s TRS-80 computer. In the 1990s, Chris started to see how large-scale database-driven applications often required data analysts to interpret their results and help businesses understand who needed to do what, based on data. He has brought graceful user experiences to applications ranging from the World Bank’s E&S Toolkit to SystemOne’s Aspect software. Chris earned his Bachelor’s Degree in Mathematics and Computer Science from Middlebury College, and his Master’s degree in Education from the University of Massachusetts at Amherst.

Doug McVey, Chief Financial Officer

System One - Doug McVey

After graduating from college, Doug worked as an environmental engineer cleaning up and revitalizing contaminated properties at Environmental Compliance Services (ECS), Inc. While there, he earned an MBA and shifted his focus to operations: establishing scalable project and business management tools, developing sound financial controls, and honing business models for ECS's expanding business lines. He became Chief Financial Officer and formulated equity liquidity plans for shareholders and equity incentive plans for management. He established a financing subsidiary that provided the parent company a strategic competitive advantage in a high margin niche of the consulting industry. After guiding the growing firm through several successful acquisitions, helping it become a 250-employee firm with $45M in annual revenues, Doug facilitated the acquisition of ECS in October 2016. Doug holds a BA in Environmental Policy and a BS in Civil Engineering from Bucknell University and an MBA from The University of Massachusetts. He lives in Williamsburg, MA, with his wife, twin sons, daughter and her two enormous orange cats.

Stefan Baumgartner, Chief Technology Officer

System One - Stefan Baumgartner

Stefan was born and raised in southern Germany. While earning his Master's degree in Economics at Technical University Berlin, he worked at a startup in the early days of the dot-com boom. There he honed his skills as a developer, building software in the areas of health, education, and justice. He later moved to the United States and joined Chris Macek’s company, Relyon Media, where he was the lead architect for more than a dozen nationally-scaled data-driven initiatives. Stefan lives in Ware, MA, with his wife and daughter.

Brad Cunningham, Chief Operating Officer

System One - Brad Cunningham

Brad Cunningham was the founder of Lucerae Consulting in 2012 - a company focused on information management for infectious diseases and diagnostic connectivity. Brad studied simultaneous undergraduate degrees at university completing a BSc. Information Technology and a BEng. in Electrical and Electronic Engineering. His postgraduate MSc. Engineering studies were conducted within BioMedical research group at the University of Witwatersrand; investigating a microfluidic, isothermal amplification system for the detection of HIV targeted at limited-resource settings. He continued to be involved with the University moving into the Molecular Medicine and Hematology Department as a biomedical engineer in the Research Diagnostics Unit before becoming an independent consultant. Brad has spent the bulk of his career consulting to various groups involved in connectivity, diagnostic instrument design, hardware and software development, External Quality Assessment, and the implementation of connected diagnostic systems in Africa. Brad currently resides in Johannesburg, South Africa.

Nancy Brown, Director of Business Development

System One - Nancy Brown

Nancy began her career in international development in the 1980’s, training frontline health workers as head of the Health Trade at Nepal’s first rural technical school in Jumla District. She has lived and worked overseas in Mongolia, South Sudan and traveled extensively in Africa and Asia through work assignments during a 14-year career at Abt Associates. Nancy joined SystemOne in 2017 and is presently leading the sales team. Nancy has an MPH from Loma Linda University and an MBA in Global IT Management from American University in Washington, DC.

Victor Lubuku, Acting Director of Customer Experience

System One - Nicolas Boillot

Victor brings 13 years of experience in technology consulting and support, sales, resource planning, client management and process implementation within the healthcare industry. Upon joining Systemone in 2017, he has set up the Customer Support Desk and managed its integration into the day to day operations of the Implementation Team. He has ensured that the queries received by the Support Desk were addressed and resolved in a timely manner under the standard Service Level Agreement, while also running in-country rollouts and providing continuous training and education to users of GxAlert and Aspect. Victor holds a BS in Computer Science – Applied Informatics from ISIPA (Higher Institute of Computer Programming and Analysis) in Kinshasa, DRC and is currently working toward his master’s degree in Business Information Systems at the University of South Africa while living in Johannesburg with his lovely wife and wonderful son.

Carol Larivee, Senior HIV Global Health Associate

System One - Carol Larivee

Carol Larivee has more than 30 years of international experience working in program leadership, strategic planning, health communication, and behavior change communication. Prior to joining SystemOne, she was the Regional Director for Africa Country Programs for PATH and held senior positions at other large international NGOs and multilateral organizations including WHO and UNAIDS. Ms. Larivee has directed and provided technical support to the implementation of numerous HIV/AIDS, malaria, and reproductive health programs in Africa and Asia and has worked at the global and country level. She has participated in various international forum on behavior change communication and HIV-prevention programming. She is based in Berlin, Germany and holds a Master of Arts in International Communications from The American University, and a Bachelor of Arts in Political Science from Drew University.